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1/12 R35 GTR damaged by customs


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#1 OFFLINE   thumper

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Posted 09 August 2015 - 10:40 AM

so yeah.

i bought a 1/12 scale r35 gtr in silver from a collector overseas.

this is how it arrived:

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the seller had posted pics of how it looked before it went to post and it was nothing like this. when customs opened it, they ripped off the flap one side of the autoart box to get inside.

this is how it looked out of the box:

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my phone dosen't take good pictures. the car was not sitting on the plastic shipping mounts in the bottom styrofoam, so it was moving around. this car isn't light, so all that movement cracked the styrofoam in 3 places. the wing had broken off, as well as the trunk lid itself. on of the front corner markers had come off the car and was imbedded in the styrofoam against the front bumper, which carved up the paint and grille. the roof and the driver side is scratched from the spoiler being loose.

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i tried to reassemble the struts and and glue the broken hinges back together:

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but when i tried to close the trunk (boot) lid it looks like this:

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this is the broken off sidemarker. i sort of wedged it in there from the outside but as you can see it's not flush:

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after talking to others and based on past experience, the insurance is only good if it got lost in the mail. i once tried to claim for damage on another car, and after nine months they rejected it and the car came back to me worse than it originally was, so i'm not going to bother this time.

i'm not as skilled as loostik boyz, but i want to try and fix this on my own. any advice is appreciated.

another thing i'm not sure about this car is that it's higher on one side than the other.

good side:
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not so good other side:
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against my other 1/12 r35 gtr, but it's a spec v which has no ride height issues:

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there isn't anything broken in the suspension afaik... it's just higher on one side for reasons unknown.  it rolls and steers very well, whereas my spec v has one wheel in the back the back that is a bit sticky on the hub... does anyone know why? is it a spring issue or something else?

Edited by thumper, 09 August 2015 - 10:22 PM.


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#2 OFFLINE   StratosWRC

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Posted 09 August 2015 - 10:41 AM

What the hell, canadian customs did this? I've never had a package be opened like that. Why would they?

where was this shipping from?
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#3 OFFLINE   thumper

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Posted 09 August 2015 - 10:51 AM

indonesia. i don't know why they opened it. i was insured and declared for full retail value and listed as a toy/collectible (i forget exactly what it said).. but it's not the first time for me.

Edited by thumper, 09 August 2015 - 11:01 AM.


#4 OFFLINE   StratosWRC

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Posted 09 August 2015 - 10:58 AM

Are you on a terror watch list or something? lol
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#5 OFFLINE   audirs6

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Posted 09 August 2015 - 11:00 AM

I would return it.. It is not repairable without a repaint..

#6 OFFLINE   thumper

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Posted 09 August 2015 - 11:07 AM

View PostStratosWRC, on 09 August 2015 - 10:58 AM, said:

Are you on a terror watch list or something? lol

i dunno. if collecting too many models is a criminal offense then i'm guilty for sure lol

View Postaudirs6, on 09 August 2015 - 11:00 AM, said:

I would return it.. It is not repairable without a repaint..

i want to try and do something with it. i've left email with steffi in hopes that there are replacement parts in silver. i know of someone who was successful with autoart europe in finding parts for in his damaged one in white.

Edited by thumper, 09 August 2015 - 11:07 AM.


#7 OFFLINE   loostik boyz

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Posted 09 August 2015 - 12:01 PM

The best way will be to disassemble all the car, first to remove front bumper in order to reinstall the sidemarker (easy)
Second to disassemble the front grill  to remove all chrome of the front, hard to rechrome it...
And last the front paint bumper is damaged or try with polish ?

Edited by loostik boyz, 09 August 2015 - 12:01 PM.


#8 OFFLINE   Craig

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Posted 09 August 2015 - 12:15 PM

I'd send it back and get the seller to claim on the insurance. Your customs are complete jokers!

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#9 OFFLINE   guggga

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Posted 09 August 2015 - 12:35 PM

I feel for you man, that's rough! Hope it works out for you, if you choose to keep it or claim it.

#10 OFFLINE   thumper

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Posted 09 August 2015 - 12:41 PM

View Postloostik boyz, on 09 August 2015 - 12:01 PM, said:

The best way will be to disassemble all the car, first to remove front bumper in order to reinstall the sidemarker (easy)
Second to disassemble the front grill  to remove all chrome of the front, hard to rechrome it...
And last the front paint bumper is damaged or try with polish ?

the front bumper is scratched down to the plastic (ie. the ones under the headlights).

i tried to look at your thread but could not find much in the way of disassembly instructions.

i can only see 4 screws on the underside, and a many more in the front undercarriage. is there more, and is there anything i should/should not be doing when taking it apart?

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#11 OFFLINE   thumper

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Posted 09 August 2015 - 12:57 PM

bad phone bad pic bad focus but i couldn't help myself.... "dad, is that you?"

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#12 OFFLINE   loostik boyz

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Posted 09 August 2015 - 12:59 PM

There are two screws behind this 2 rear plastic cover, you must remove it...

#13 OFFLINE   audirs6

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Posted 09 August 2015 - 01:28 PM

Damn I would love to do another 1:12 custom build :)

#14 OFFLINE   thumper

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Posted 09 August 2015 - 01:33 PM

... respray to titan grey?

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#15 OFFLINE   audirs6

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Posted 09 August 2015 - 01:44 PM

YES!!!

But I have to admit it is a lot work! And really hard.. I did repaint on my ex 1:12 Autoart Lamborghini Murcielago.. I said to my self.. NEwer ever again lol

#16 OFFLINE   Dave7872

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Posted 09 August 2015 - 01:46 PM

I would return it too. But on the flip side of that, You have already attempted repairs, So perhaps the seller may have issues with what you have done to it. I know it arrived buggered up, Which sucks. But maybe you should of just took this one on the chin and sent it straight back.

Sorry to see yet another model arrive screwed up bro.
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#17 OFFLINE   thumper

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Posted 09 August 2015 - 01:47 PM

View Postaudirs6, on 09 August 2015 - 01:44 PM, said:

YES!!!

But I have to admit it is a lot work! And really hard.. I did repaint on my ex 1:12 Autoart Lamborghini Murcielago.. I said to my self.. NEwer ever again lol


i can relate to that. i asked an airbrush artist to repaint a 1/12 kyosho f40 and that project is now stalled indefinitely because he ran out of time for better paying jobs, so i have no one who can do a respray :(

Edited by thumper, 09 August 2015 - 01:47 PM.


#18 OFFLINE   thumper

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Posted 09 August 2015 - 02:04 PM

View Postloostik boyz, on 09 August 2015 - 12:59 PM, said:

There are two screws behind this 2 rear plastic cover, you must remove it...
ugh. cut my finger getting these off... first blood has been drawn!

so is it just these two in the rear, and the other two in the front that is holding the chassis to the body? not sure what to expect... does it just pull off or does the car just fall apart into little pieces lol...

Posted Image

Edited by thumper, 09 August 2015 - 02:16 PM.


#19 OFFLINE   blieu118

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Posted 16 August 2015 - 12:47 AM

Sorry to hear about what has happened to this 1/12 monster. Its an awesome car so I feel your pain. I know you wanted to try to repair and move on instead of bothering with the return. I had similar terrible experience before in which it took more than a month to get to the seller after I sent it back. It was sitting in customs for a month.

I hope you will get this sorted out soon.

Edited by blieu118, 16 August 2015 - 12:48 AM.


#20 OFFLINE   thumper

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Posted 17 August 2015 - 09:15 AM

i've been in touch with the seller. i have no animosity with him as it is clearly customs that damaged it. i'm going to keep it because i won't be able to find another at the price i bought it for, and this version is discontinued from autoart.

i will be using loostik boyz as my inspiration and try to mod it into something i'm happy with.

#21 OFFLINE   loostik boyz

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Posted 17 August 2015 - 09:50 AM

i will try to help you !
do you succeed to open it ?


#22 OFFLINE   thumper

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Posted 17 August 2015 - 10:37 AM

i didn't dare unscrew it. i was afraid that if i did and pulled the body off everything would fall apart...

i did try to fix the uneven suspension. i unbolted the front lower subframe supporting the lower control arms and took the springs/struts apart. i tried compressing the springs using vice-grips, and petroleum jelly on the strut shafts and put it all back together (all this with the body still attached, so yes i am making it difficult for myself i know). but now the front is low (even slightly lower than the specv!) and the untouched rear is too high... i haven't figured out how to take the rear suspension apart. it's so complicated with the multilinks and working swaybars in the way :omg:

i will take pics when i get home from work tonight.

Edited by thumper, 17 August 2015 - 10:37 AM.


#23 OFFLINE   mairandeddy

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Posted 17 August 2015 - 08:25 PM

What a horror story! :omg:   Sorry to hear - but :10: for your determination in sorting it out thumper -   Keep us updated on your progress....

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#24 OFFLINE   loostik boyz

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Posted 18 August 2015 - 02:55 AM

I Check on mine , and only 4 screws to remove the frame, but for be easiest , you should remove rear bumper, easy just remove license plate and you will enter the unique screw

#25 OFFLINE   thumper

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Posted 18 August 2015 - 09:43 AM

i'm going to start a new build thread ("build" being a relative term): http://www.diecastxc...12-nissan-gt-r/

hopefully it will turn into something worthwhile.




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