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GT Spirit Porsche cayman GT4 - Need your opinion


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#1 OFFLINE   Vitzrsx

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Posted 16 December 2016 - 05:54 PM

I will send GTspirit an email and see what can be done.

1. Side wing - paint damage and resin showing
Posted Image

2. Interior- metal trim not glued properly.
Posted Image

Apart from these 2, the model looks the part!

Obviously these are not are not from shipping damage, that's why I'm angry :<

I need your opinion. If you received a copy just let me know if it's a good copy or not.

Merry Christmas!

Edited by Vitzrsx, 16 December 2016 - 05:56 PM.

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#2 OFFLINE   StratosWRC

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Posted 16 December 2016 - 06:04 PM

I think they'll tell you to take a hike, but you could open it, reglue that part, and touch up the spoiler with some white paint
Wes

#3 OFFLINE   Alex SZ1996

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Posted 16 December 2016 - 06:08 PM

well i see 3 options.

1. you could ask for a replacement
2. return the model and get refund
3. maybe get an partial refund, and fix it yourself if you are used to fix models.
the white paint could maybe be touched up with some paint, and the loose interior part could be glued back if you are able to take the model apart.

#4 OFFLINE   Vitzrsx

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Posted 16 December 2016 - 07:12 PM

View PostStratosWRC, on 16 December 2016 - 06:04 PM, said:

I think they'll tell you to take a hike, but you could open it, reglue that part, and touch up the spoiler with some white paint
I think I'll take a hike, cancel all my future orders with them, unlike thier facebook page, block their website on my mobile and pc IF they don't give me a proper answer. It's only fair

View PostAlex SZ1996, on 16 December 2016 - 06:08 PM, said:

well i see 3 options.

1. you could ask for a replacement
2. return the model and get refund
3. maybe get an partial refund, and fix it yourself if you are used to fix models.
the white paint could maybe be touched up with some paint, and the loose interior part could be glued back if you are able to take the model apart.
1-3. It depends on their response but if I rephrased this situation you would get why I am displeased. I'm handy with my craft and I can do them no problem.

Does anyone buy a NEW conditioned good/ product to have it repaired yourself, so that it is in the condition that they are supposed to be in in the first place?
I build stuff in my workplace and they are qc'd extensively so that they are not delivered with issues.

There is a cost to that, returned shipping, exchanging emails (time), resending products, losing orders etc.
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#5 OFFLINE   ///M meister

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Posted 16 December 2016 - 08:15 PM

I have also had a bad experience with GTS recently, the BMW M4 M performance pack that was in the same batch of models as your GT4. It came with a ruined stripe and they said they would send me a replacement decals (which still haven't turned up) but they would not replace the model. It also had a number of other small issues that I had fix myself, it was by far the worst GTS model I've ever had qc wise.

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#6 OFFLINE   Alex SZ1996

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Posted 17 December 2016 - 10:41 AM

View PostVitzrsx, on 16 December 2016 - 07:12 PM, said:

1-3. It depends on their response but if I rephrased this situation you would get why I am displeased. I'm handy with my craft and I can do them no problem.

Does anyone buy a NEW conditioned good/ product to have it repaired yourself, so that it is in the condition that they are supposed to be in in the first place?
I build stuff in my workplace and they are qc'd extensively so that they are not delivered with issues.

There is a cost to that, returned shipping, exchanging emails (time), resending products, losing orders etc.

i have received a bunch of new models that had some loose parts, but something i could easily fix. if i can fix it myself, it would also be much easier than returning it.
this is quite individual what collectors would accept of flaws, but personally if i was the one with this Cayman GT4, i would have a problem with the paint on the spoiler. and most likely return it for an exchange or refund.

#7 OFFLINE   thebigmacmoomin

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Posted 17 December 2016 - 10:42 AM

I returned my M3 GTS to GT Spirit because the steering column wasn't glued on. Was replaced without issue.
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#8 ONLINE   MSZ

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Posted 17 December 2016 - 10:49 AM

I once bought a GTS E92 M3 from an eBay seller, basically all interior parts fell off. So I had to take the whole thing apart and glue them back, and the whole process was surprisingly easy. So I wouldn't return it myself since fixing a resin model is so easy, but this is just me, like Alex said everyone sees things differently.




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