Last November I ordered a model from kuky63, whose items are either based in France or Italy depending on the listing! He'd been listing stuff in a slightly strange way - items lasting for 2 days, and with the same item almost immediately listed again the day after each auction ended. His listings consist almost entirely of his comedy Ts & Cs, my emphasis in red:
Model will be posted with registered parcel and will be accurately packed to avoid any damage in transit.
PLEASE READ THE FOLLOWING CONDITIONS BEFORE BIDDING, IT'S IMPORTANT:
- I AM A RELIABLE SELLER AND TO AVOID ANY COMPLAINTS I DECIDED TO EXTEND THE HANDLING TIME TO A MAXIMUM OF 20 DAYS. THIS ALLOWS ME TO PROCESS ALL ORDERS WITH MUCH CARE AND TRANQUILLITY. HANDLING TIME OF 20 DAYS IS THE MAXIMUM I ALLOWED MYSELF, THAT MEANS THAT YOUR MODEL MIGHT BE SHIPPED MUCH EARLIER.
- PLEASE ALWAYS WRITE ME DIRECTLY BEFORE OPENING EBAY FILES. IF YOU OPEN AN EBAY FILE AND THE MODEL HAS NOT BEEN ALREADY SHIPPED I WILL SEND YOU AN IMMEDIATE REFUND AND YOU WILL NOT RECEIVE THE MODEL AS I HATE TO KEEP EBAY FILES OPEN.
- I ALWAYS RESPOND TO MESSAGES VERY QUICKLY BUT PLEASE AVOID TO WRITE ME IN THE WEEKEND OR ON NIGHT TIME (EUROPE) AS IT WILL TAKE LONGER TO GET AN ANSWER.
Paypal recommended. Bidders with zero feedback will have to contact me before bidding.
PAYMENT IS REQUIRED WITHIN 3 DAYS AFTER THE END OF THE AUCTION, SORRY NO EXCEPTIONS.
Thank you for looking and please keep looking at the next special builds I will be listing in the very next future.
So, wants payment quickly but takes a while to ship and has obviously had eBay cases against him? But on the other hand he has ~2000 feedback at 99%+. The starting prices were all very low though, $99, and shipping cost was reasonable. Given eBay and PayPal's buyer protection policies, I figured "what's the worst that can happen?" I got lucky sniping the green TSM Bentley GT3 for £114 plus shipping (rather than the £180+ they were going for elsewhere), and paid straight away - November 16th. Almost immediately the seller had sent me a message with a scan that pretty much duplicated the Ts & Cs on the listing and also said a shipping number would be provided.
Estimated arrival from eBay was 20th-30th December, but by December 29th I hadn't received a shipping number and had seen him list the same item a couple more times! Alarm bells ringing, I messaged him pointing out it should have been shipped in early December, and I'd seen the relisted items, so could he please let me know the tracking number. I gave him a week. Reply comes that he has several in stock and was late in shipping. A few days later (2nd January), I got another message:
Not sure why it was better to delay sending at the risk of getting bad feedback, but I decided to let it slide. Three days later (5th January), still no tracking info, so I e-mailed saying I thought the delay was getting unreasonable and asking for the number by the end of January 6th:
I was just about to write you to let you know about shipping. Your order is being processed, unfortunately tomorrow is holiday in Italy. If you agree I will ship with Fedex early next week and you will get the model in 48hours. If it sounds reasonable to you please let me know. Again apologize for this delay. Please advise. Kind regards
What a coincidence, just about to write? Shortly afterwards the tracking number was finally added, and the model arrived safely yesterday. Bizarrely, it came in a CK box with a CK catalogue, but isn't an item I've ever seen on their website! It looks fine so all's well that ends well, but it seems other buyers have been less fortunate as he now has 11 negatives in the last month - and even some of the positive feedback has mentioned shipping times of over 40 days. It's a strange way to do business, especially on a site that relies on buyer feedback to show which sellers are good and bad. So, if you're thinking of buying from him then beware that you probably need to chase your item but it should show eventually.
TL;DR: kuky63 - very long shipping time and only sent the item after a couple of reminders, but other buyers seem to have suffered a worse fate.