I don't know, I've bought a few dozen cars from them both WDM and Mineopet both on ebay and the websites and had no issues(I was buying from them well before I found DX). I've had a couple sealed models with defects they promptly sent slips and I sent them back for exchanges. One was even a HWE 348 they were repeatedly offering on auction to clear stock that I bought at about 1/2 price on auction(around $45 shipped) that I received with issues and they exchanged it no problem. They've also taken some pretty low-ball offers on items and I got perfect brand new models. Not to say I don't try to hit up Replicarz, Mintmodels, and Minimusclecars often first, but they do have a huge selection and they've been 100% with me
They may be running at as low a margin as possible but often when there is a hot new release they're the ones who bought more then enough to still have stock long after others sold out. Check out older HWE or CMC's still available, when others bought 10 to stock they bought 100. When other favorite retailers get an item I want and it shows 3 available, I don't want to have to make the decision right now
every single time to get something. I guess I've been lucky, but it is what it is.
Because of the 'reputation' here I tend to automatically skip listing deals I see from them here just to not receive flak, like the Autoart Esprit V8 and Espada I both bought from their website for $65 friggin dollars, I just keep it to myself.
Edited by kevinb120, 18 January 2015 - 10:24 AM.