hollywoodmodelcar.com (or) exoticar.com
Posted 28 December 2011 - 02:05 PM
I was searching for a CMC Auto Union Engine waitting patienly for it to show up on ebay or somewhere until a friend tells me that he found one at the above website. I had second thoughts because I saw many rare models at bargain (normall retail) prices but my friend reassured me that he had bough before from them and he went on and bought the Auto Union Engine and a Maserati Birdcage. My first thought was, if he has such rare models why doesn't he put them on ebay? I got the answer shortly after.
Anyway I thought why not and order from them the Auto Union Engine and the Maserati Bircage as well but I was more excited to find the Autoart Ford GT test car in stock! I paid for the models and waited for the postman to ring my bell! But of course this didn't happen otherwise I wouldn't write this story in this section. I got an email from them that the item is not in stock and that they cancel my order. I replied by asking which item 1, 2 or all and never got an answer. Immediatelly I checked my credit card to see what charges I had but fortunatelly they didn't charge me anything and I thought okthese thing happen, they're not very profetionall but at least they're not thiefs.
Of course I notified my friend (who had already paid them) for this situation and now things start to get wrong. From what he told me he had to send many mails and faxes to get an answer and after some time their answer was that although they didn't have the engine thay wouldn't refund his payment because they got in a lot of trouble and cost to find the Birdcage! So they kept his payment for both items with the promish to deliver only one!! He is still waitting...
I understand if a seller doesn't bother to update his website regurarly or doesn't bother to answer emails but he cannot charge more than agreed because he has the upper hand. This would never hapen if it was an ebay transaction and at least I could have been warned but other users from his feedback and my friend could make a claim for his money.
From now on all my internet buys will be from ebay, all major web stores have an ebay account anyway.
Posted 28 December 2011 - 02:39 PM
Posted 28 December 2011 - 02:43 PM
I hope it works out for all of you and PLEASE, watch your credit card statements each month. They are very shady.
Posted 28 December 2011 - 02:44 PM
Very wise advice for anyone whose ever surrendered their credit card number to these thieves, Tony.
Posted 28 December 2011 - 07:22 PM
Age and treachery will always overcome youth and ambition.
Posted 28 December 2011 - 07:55 PM
Edited by Craig T, 28 December 2011 - 08:00 PM.
Please feel free to check out my 1/18 collection HERE
Posted 28 December 2011 - 08:05 PM
For anyone searching exoticar.com / hollywoodmodelcar : STAY AWAY!!
Posted 28 December 2011 - 09:18 PM
I wouldnt steer clear of the online stores however. Far safer than Ebay. All it takes is a single phone call to your CC company to get a charge retracted and put it in dispute. Your CC is on your side, not the merchant, and the merchant only has so many days to prove the charge is valid -- which they cant because they cannot or will not ship product. When most merchants see theres been a chargeback, they capitulate and dont bother fighting.
Edited by UDPride, 28 December 2011 - 09:19 PM.
Posted 02 February 2012 - 09:07 AM
Edited by Craigj3534, 02 February 2012 - 09:08 AM.
Posted 02 February 2012 - 11:04 AM
Hey, if you guys are still looking for the AutoArt Ford GT Test Car carbon #4 ... I got one on Ebay "right now" for sale ...
item # 110815328222
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