[Sanchez]

Wanted to get this model since I started collecting.
BMW 3.5 CSL 24 Hours of Daytona by Minichamps. Dealer Edition.

Bought it on eBay.
Listing said it is "Brand new in original box, never displayed".
Paid € 95 + € 25 shipping.
Seller's nickname on eBay - drroem.

It arrived and looks like it isn't exactly new.

Decals are damaged all around the model.

More damaged decals and a deep scratch.

Paint chips on roof spoiler.

Messaged seller and he said he can't do anything until he gets back home but that would be after PayPal protection deadline.
Wanted to open PayPal claim one or two days before deadline but other things got in the way so I didn't
Messaged seller asking for € 40 refund cause I think it was quite a serious damage to original model since I wanted to get it in this particular livery to have it along my AutoArt BMW 3.0 CSL.
He said it is too much, almost half of the price he sold it for which is € 95. He offered € 20.
I refused and said I'd settle for €30.
Since then he isn't replying.
First time I left negative feedback on eBay.

Am I right or am I wrong?
It is his only negative feedback in a long time.

 

[VRVPROD]

Wanted to get this model since I started collecting.
BMW 3.5 CSL 24 Hours of Daytona by Minichamps. Dealer Edition.

Bought it on eBay.
Listing said it is "Brand new in original box, never displayed".
Paid € 95 + € 25 shipping.
Seller's nickname on eBay - drroem.

It arrived and looks like it isn't exactly new.

Decals are damaged all around the model.

More damaged decals and a deep scratch.

Paint chips on roof spoiler.

Messaged seller and he said he can't do anything until he gets back home but that would be after PayPal protection deadline.
Wanted to open PayPal claim one or two days before deadline but other things got in the way so I didn't
Messaged seller asking for € 40 refund cause I think it was quite a serious damage to original model since I wanted to get it in this particular livery to have it along my AutoArt BMW 3.0 CSL.
He said it is too much, almost half of the price he sold it for which is € 95. He offered € 20.
I refused and said I'd settle for €30.
Since then he isn't replying.
First time I left negative feedback on eBay.

Am I right or am I wrong?
It is his only negative feedback in a long time.

IMO, nothing wrong with you leaving negative feedback. Seller seems like a total jerk

 

[audirs6]

Yeah. He is big jerk!

But I know those Beemers have a lot of problems with decals.. But sctraches and paint chips... This can't happen if the model was in box..

 

[justBIMMER77]

Hei, is this guy from the Netherlands? If so, I bought 4 models from him about 2 months ago. All mint and as described. Really nice guy IMO, he actually cut me a good deal on the 4 models. So I do not know what went wrong in your case, why he was not honest with you.

As a buyer, I always try to leave feedback at the very end of the dispute, because that's when I know if we get to a fair resolution or not, if seller is willing to take responsibility or not. Some sellers may take a while to get back to you, things always can happen. For example, few weeks back I received a model that got damaged during shipping. Tried to get in touch with the seller, and nothing. After about a week I opened a case with Ebay and few days later the seller gets back apologizing and telling me that he fainted while driving, hit a tree, ended up in the hospital with a stent in his heart. He refunded me immediately, slightly more than what I paid and told me to keep the model. Not saying that you have to believe all the stories the sellers give you, some can be very well fabricated. But this one seemed genuine based on the seller later actions.

So I like to make sure that seller and I exhausted all the possible still positive outcomes before I leave a negative. If you guys get to a resolution and you feel good about it, then I would revise the neg feedback.

Give him few more days and see what happens...

Sorry for the damaged model! Hope things will workout for you.

 

[b-ry89]

IMHO, don't feel bad for leaving a negavtive feedback if this guy us a jerk. I've done that a few times before because some sellers refuses to work with the buyer after he or she has received payment.

 

[juju396]

Sorry to hear about this. =/ In the future, always look after yourself by keeping track of the deadline to file an ebay/paypal dispute. If there's a possibility of having to do so, then go for it. You can always cancel a dispute at anytime.

For this reason, I will no longer be buying / selling on ebay, and will purchase either from like-minded collectors of DX or vendors of DX. I hope for a positive outcome my friend. (Personally, I'd just take the 20 euro and be done with it.)

 

[Craig]

Shame that the deadline passed, that thing ain't new at all. The seller was out of order listing it as new etc. You are right to leave a neg as they didn't want to sort it out.

 

[littlerockshhd]

Old decals tend to flake off, but the paint chips?

 

[Sanchez]

Thanks for support.

To me looks like the model was damaged before being shipped.
I would understand if small part of decals flaked off during shipping but not all of them at the same time.
There are few more spots around model which I didn't show.
Also paint chips and a very deep scratch on the side make me think that the seller knew about condition of the model.
He received couple more neutral feedbacks which say models aren't as described but he refunded them.
Probably they opened PayPal case.

@justBIMMER77
Yes, the guy from Netherlands.
Usually he is fast with replies. But at some point he just stopped answering.
I gave him few days.

@juju396
I asked for 40 Euro and he refused. Then I asked for 30 Euro and looks like he didn't accept it too.
I'd rather leave negative feedback then get 20 Euro which he offers.
And yeah, less eBay transactions in the future for me.

 

[BMW Fan]

Thanks for support.

To me looks like the model was damaged before being shipped.
I would understand if small part of decals flaked off during shipping but not all of them at the same time.
There are few more spots around model which I didn't show.
Also paint chips and a very deep scratch on the side make me think that the seller knew about condition of the model.
He received couple more neutral feedbacks which say models aren't as described but he refunded them.
Probably they opened PayPal case.

@justBIMMER77
Yes, the guy from Netherlands.
Usually he is fast with replies. But at some point he just stopped answering.
I gave him few days.

@juju396
I asked for 40 Euro and he refused. Then I asked for 30 Euro and looks like he didn't accept it too.
I'd rather leave negative feedback then get 20 Euro which he offers.
And yeah, less eBay transactions in the future for me.

In my opinion, you shouldn't let one transaction deter you from using eBay. I wouldn't have half the models in my collection without it. As long as you do your homework and know the system, you'll be fine.

 

[justBIMMER77]

Thanks for support.

To me looks like the model was damaged before being shipped.
I would understand if small part of decals flaked off during shipping but not all of them at the same time.
There are few more spots around model which I didn't show.
Also paint chips and a very deep scratch on the side make me think that the seller knew about condition of the model.
He received couple more neutral feedbacks which say models aren't as described but he refunded them.
Probably they opened PayPal case.

@justBIMMER77
Yes, the guy from Netherlands.
Usually he is fast with replies. But at some point he just stopped answering.
I gave him few days.

@juju396
I asked for 40 Euro and he refused. Then I asked for 30 Euro and looks like he didn't accept it too.
I'd rather leave negative feedback then get 20 Euro which he offers.
And yeah, less eBay transactions in the future for me.

In my opinion, you shouldn't let one transaction deter you from using eBay. I wouldn't have half the models in my collection without it. As long as you do your homework and know the system, you'll be fine.
[/quote]

I agree with BMW Fan above...at one point or another we all are going to have at least one bad transaction on ebay. That s the way it is unfortunatelly, not all sellers are honest individual. Most of my collection comes from ebay too, and I have had quite a few bad transactions in the past, some I was able to get to a fair resolution, and with others not. it is really up to you if you want to continue buying on Ebay. But 1 bad transaction should not really make you quit buying as there are still good deals on Ebay. Again, sorry for your unsuccesful transaction.

Yes, Dennis (that's the guy's name) was pretty fast replying, fast shipper as well. I don't really know what happened. Do you want me to send him an email and check on him? I know he was busy trying to restore an old car, that's the reason he sold his collection, to make money for the car. And I can ask him about his project just to see if he is out there...let me know!

 

[VeeDub Matt]

Ugh!

I just now read your thread... how disappointing. Sorry for your frustrations, and sorry that your transaction didn't go well. That BMW looks pretty chipped up!

When it comes to the 'Bay, there are only a small handful of sellers that I buy from these days... a good eBay seller is truly a diamond in the rough!

 

[Sanchez]

I agree with BMW Fan above...at one point or another we all are going to have at least one bad transaction on ebay. That s the way it is unfortunatelly, not all sellers are honest individual. Most of my collection comes from ebay too, and I have had quite a few bad transactions in the past, some I was able to get to a fair resolution, and with others not. it is really up to you if you want to continue buying on Ebay. But 1 bad transaction should not really make you quit buying as there are still good deals on Ebay. Again, sorry for your unsuccesful transaction.

Yes, Dennis (that's the guy's name) was pretty fast replying, fast shipper as well. I don't really know what happened. Do you want me to send him an email and check on him? I know he was busy trying to restore an old car, that's the reason he sold his collection, to make money for the car. And I can ask him about his project just to see if he is out there...let me know!

Thank you very much, Bimmer!
But I actually think we should leave it as it is. All is set and done now.
He seems to be BMW enthusiast and I hope he'll restore his old car which is most likely Bavarian.
Again my feedback is the only negative out of many so he seems to be trustworthy seller.

@Biblitect
It is probably bad luck and a little lack of attention that led to this otherwise looks like you can trust that seller.

 

[Craig]

What is their user name?

 

[Sanchez]

Seller's nickname on eBay - drroem.

 

[Craig]

Cheers, I've not seen that seller. I'll remember not to go near them.

 

[justBIMMER77]

I agree with BMW Fan above...at one point or another we all are going to have at least one bad transaction on ebay. That s the way it is unfortunatelly, not all sellers are honest individual. Most of my collection comes from ebay too, and I have had quite a few bad transactions in the past, some I was able to get to a fair resolution, and with others not. it is really up to you if you want to continue buying on Ebay. But 1 bad transaction should not really make you quit buying as there are still good deals on Ebay. Again, sorry for your unsuccesful transaction.

Yes, Dennis (that's the guy's name) was pretty fast replying, fast shipper as well. I don't really know what happened. Do you want me to send him an email and check on him? I know he was busy trying to restore an old car, that's the reason he sold his collection, to make money for the car. And I can ask him about his project just to see if he is out there...let me know!

Thank you very much, Bimmer!
But I actually think we should leave it as it is. All is set and done now.
He seems to be BMW enthusiast and I hope he'll restore his old car which is most likely Bavarian.
Again my feedback is the only negative out of many so he seems to be trustworthy seller.

@Biblitect
It is probably bad luck and a little lack of attention that led to this otherwise looks like you can trust that seller.
[/quote]

Ok Sanchez, I will leave it as is. If he was not willing to get to a fair resolution and didnt even respod to your msg, then he deserves the neg, so do not feel bad!

Good luck man!