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Discussion Starter · #1 · (Edited)
It has taken me while to get around to this. About a week ago I lifted my AUTOart Millenium Edtion Lambo and found that the steering mechanism is completely rendered inoperable. Its broken and this car has never been mishandled. In fact I hardly ever pick it up or move it. There is no reason for this model to have this problem.:ranting

Is there much support from AUTOart on this subject or am I out of luck on this one. Because in all honesty I expect alot more from AUTO Art. Ive never had this problem with budgets such a Motor max and Maisto. I could understand if this was a budget model but this was a 65 dollar model and that makes things a little upseting. Has anyone every had this sort of problem with Auto Art? Given this problem what would be the next best step in possibly repairing this model?
Thanks guys :cheers
 
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Discussion Starter · #2 ·
Sorry to hear about the Lambo.

I haven't deal with AUTOart before but I hope their customer service is as good as Tamiya.

How long have you had the Lambo? I would suggest bringing it back to the place where you have purchased but I'm assuming you had it for quite a while.

BTW, have you thought about taking it apart and see if you can fix the problem?
 

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Take it back to where you purchased it first and see if they can make an exchange.

If not then contact AUTOart through their site and explain to them exactly what the problem is in detail (exactly which parts are broken etc). They will then do what ever they can to fix your model.

Don't worry, they'll look after you.

Go back to your retailer first though as this should be your first port of call.
 
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Discussion Starter · #5 ·
G3:
How long have you had the Lambo? I would suggest bringing it back to the place where you have purchased but I'm assuming you had it for quite a while. BTW, have you thought about taking it apart and see if you can fix the problem?
For approx 6 months. I bought it online. As for taking it apart I have not yet I just wanted to ask you guys before I do anything. :cheers
 
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Discussion Starter · #6 · (Edited)
I see... Sorry I'm not of any help.

The only person I could think of (when it comes to taking things apart) is Allan. I'm sure he'll have some good advice. :cheers
 
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Discussion Starter · #7 ·
G3 Dont worry your help was help believe me. Thanks guys, Ill email AUTOart. :cheers :cheers
 

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I feel for ya, bro. :crying That is inexcusable for an AUTOart. :ranting Good luck, CollectorX. :cheers
 

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Thats very sad to hear man! :\.. Im still waiting to hear from Gateway global (AutoArt) too, about my replacement lambo GTR diablo top engine door!. Ive emailed a few times now and i dont get any responses :|.. Hope they havent forgotten me or moved places!!
 
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Discussion Starter · #13 ·
Thanks FGT :cheers Nothing but a nice support group such as you guys to make it easier when dealing with things like these :cheers :drinkbud
 
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Discussion Starter · #15 ·
Was there any type of plastic bits falling out of the model or something loose inside that's making sounds when you move/shake it??

If not, it could just simply be the steering wheel connection got out of whack. Some of my AUTOart models had this problem when I try to steer the wheel. The part where the steering wheel connects to a slot in front wheels axis can come out very easily, so the steering gets stuck and the wheels unmovable. All I did was wiggle the steering wheel and the front wheels to get the steering wheel mechanism to fit back into the front wheel axis slot. It would obviously help if you can see the inside of the car to refit it, which in most case, can be done without taking the cars apart.

Good luck!
 
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Discussion Starter · #16 ·
kkwhung:
Was there any type of plastic bits falling out of the model or something loose inside that's making sounds when you move/shake it??
No plastic falling out. Today I opened it up and glued the front streering axle together bc it was broken :confused and hopefully the Tamyia glue I used will hold up :cheers
 
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Discussion Starter · #17 ·
Wow, that does seem like an odd damage to the model. I'm glad everything works out though. :cheers
 
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Discussion Starter · #18 · (Edited)
kkwhung:
Wow, that does seem like an odd damage to the model. I'm glad everything works out though.
Thanks, it is odd. From one day to the next it was broken it seemed like. AUTOart has been supportive however I think there is little they can do bc I didnt buy it through their website.
 

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CollectorX said:
kkwhung:
Was there any type of plastic bits falling out of the model or something loose inside that's making sounds when you move/shake it??
No plastic falling out. Today I opened it up and glued the front streering axle together bc it was broken :confused and hopefully the Tamyia glue I used will hold up :cheers
I hope so, dude! Good luck! :cheers
 
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Discussion Starter · #20 ·
They maybe able to send you a replacement part for the model since it's still in production. So you may want to contact them and see if they will do that.

A long time ago, I bought a JB version AM DB5 and did not realize the tire shredder was missing, I e-mailed them and they sent me the replacement part free of charge.
 
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